Shipping policy
Shipping Information
1. Shipping Methods
We offer the following shipping methods for the delivery of your orders:
Standard Shipping:
- Estimated Delivery Time:
- Germany: 2-3 Days
- Europe: 5,6 Days
- International 6-11 Days
2. Shipping Destinations
We currently offer shipping services to the following destinations:
- International except for: Russia, Ukraine.
3. Order Processing Time
Orders are typically processed within 1 Day after payment confirmation. Please note that this does not include weekends or holidays.
4. Tracking Your Order
Once your order has been processed and shipped, you will receive a tracking number and a link to track your shipment. You can use this information to check the status and location of your package.
5. Shipping Fees
Shipping fees vary based on the shipping method, destination, and the total order value. You can view the shipping fees during the checkout process before finalizing your order.
6. Customs and Duties
Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs. It is essential to check with your local customs office for information on any potential additional charges.
7. Shipping Restrictions
We are committed to delivering our products promptly, but certain restrictions may apply to specific items or destinations due to legal or logistical reasons. If any restrictions apply to your order, we will notify you during the checkout process.
8. Shipping Inquiries
If you have any questions or concerns regarding your order's shipping, tracking, or delivery, please contact our customer support team at support@dxrk-eternity.shop
9. Changes to Shipping Information
We reserve the right to update our Shipping Information at any time. Please check this page periodically for changes.